Released: July 21, 2021
The Technology Assist Facility is a brand-new web site from Ohio College IT where you can locate response to common inquiries, submit a demand for aid or IT solutions, and also inspect the status of existing requests. The site is accessible at help.ohio.edu beginning Monday, July 26.
You do not require to take any type of activity currently and can continue to speak to the IT Solution Workdesk through e-mail, phone, chat, in-person, or with the new online web type. Email interaction about IT demands will currently originate from the Technology Help Center and have a make over with more useful info regarding your demand. University users are likewise welcomed to offer comments on the brand-new experience.
An instance of the new emails that individuals will get when calling the IT Service Desk, developing a ticket with the Modern technology Aid Center, or getting updates on tickets.The Innovation Assist Center is part of a much more thorough effort to improve our methods and boost the experience of making use of details and also technology at OHIO. This initiative is a partnership amongst IT associates installed in academic systems, local schools, and also the Office of Infotech to create a one-stop location for innovation help. Gradually, the Innovation Aid Center will certainly consist of more durable web content and also search functions that make it much easier to find relevant sources for details innovation concerns. For more information concerning the total job, please go to the IT Service Administration
Improvement web page.