As the Senior UX Designer/ Researcher, you will produce service experiences that are created around the people that utilize them. This is a multidisciplinary style function where you’ll use the complete series of your experience, exercising your abilities in service design, research, digital method and item design. You’ll collaborate with teammates and stakeholders to construct services that are basic and easy-to-use for staff, residents and organizations.
You’ll be a champ for user needs, improve company procedures and enhance systems. You’ll work with a cross-functional group to examine services, conduct user research, map user experiences across channels (for both staff and the public), communicate ideas, and lead modification management. You will work directly with City departments, and must have strong communication and relationship management skills.
The Senior UX Designer/ Scientist comes with solid experience handling multi-stakeholder jobs, establishing and carrying out human-centered research study plans, conducting fieldwork, catching and manufacturing information from different stakeholders, and studying and establishing essential insights that can result in actionable services and quantifiable outcomes.
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